Shipping Info
We here at Hook'd are trying our best to ship your product quickly and keep your shipping costs low. We are now offering a flat rate shipping cost of $9.00 for all orders under $50. We charge you less for shipping so you can get more of the stuff you want.
Orders over $50 receive FREE ground shipping. Free shipping excludes rods, downriggers, trolling motors, and bulk products (i.e. 100 Plano tackle boxes). All other ground deliveries are only $9.00 within the Contiguous US.
SHIPPING CARRIERS
We use two ways to ship your orders. Fedx, UPS or USPS. Small packages will be shipped via USPS and are able to be shipped to a Post Office Box. Larger packages and oversized products will be shipping via UPS. UPS packages can not be delivered to Post Office Boxes. Either way, you will be sent a tracking number once your package has been shipped. We do not ship to freight forwarding companies or providers.
BACK ORDERED ITEMS
After your initial shipment of in stock items are sent, all remaining back ordered items are shipped free of charge. If all items are out of stock when you submit your order, you are responsible for the initial shipping charge. If we receive a portion of the order we will ship those items at the original cost of shipping and the remaining back ordered items will ship at no cost to you. The method of shipping will depend on the best option available. Back ordered items would ship either First Class Mail or UPS Ground. If you would like your back ordered items to be sent out using a specific shipping method you will need to contact us at 1-800-237-3511 or use our contact form. You will be charged for the cost of shipping your back ordered items if any other method is chosen. Travel time will depend on your location within the continental US. Please be advised, unless otherwise notified all back ordered items will be sent via First Class Mail or UPS Ground.
GENERAL TRAVEL TIME – UPS
With the exception of Priority Overnight Saturday Delivery, weekend days are not included in the travel time of a package. All UPS shipments offer tracking.
Please see the map below for approximate travel times.
Note: Transit days for ground shipments are business days and do not include weekends or holidays. Transit days are approximate and not guaranteed on ground shipments.
GENERAL TRAVEL TIME – UNITED POSTAL SERVICE
First Class: Typical travel time is 4-8 working days regardless of destination. This shipping option is not insured and does not offer a tracking service.
Priority: Typical travel time is 1-3 working days regardless of destination. This shipping option is insured for up to $50 automatically and offers a tracking service.
Note: All UPS Ground and USPS Priority Mail shipment times are approximate and are subject to change.
ADDITIONAL DELIVERY OPTIONS
Typical travel time is 4-10 working days regardless of destination. This shipping option is not insured and does not offer a tracking service. Hawaii/Alaska/Puerto Rico: Hook'd Ione is able to ship to Hawaii, Alaska and Puerto Rico via Priority Mail. Please call 1-800-237-3511 or use our contact form for an exact shipping quote. FPO/APO mailing addresses: Hook'd Ione is able to ship to military mailing addresses via Priority Mail only.